Loyalty Exclusions & FAQs
You do not earn loyalty points on sale items or are able to use loyalty vouchers on sale items. (This includes items temporarily and permanently discounted)
You do not earn loyalty points on a sale where loyalty vouchers are being redeemed.
You cannot use Loyalty vouchers if paying with AfterPay or LayBuy as these systems do not allow split payments. You do earn loyalty points if paying by AfterPay or LayBuy.
Loyalty vouchers cannot be used as in store Layby payments. You do earn loyalty on Laybys once payments are complete.
We cannot apply loyalty to past purchases. We cannot assign loyalty to an account after the sale has been made. This includes wanting to have gifts added to another account after the purchase. Loyalty can only be earned at the time of sale and is for the purchaser only. For in store purchases: Please let staff know at the time of sale if you have an account.