New Zealand 

FREE OVERNIGHT SHIPPING (excluding footwear and fragile items) within New Zealand for purchases over $100. For purchases under $100 there is a $6.50 charge to anywhere in N.Z. 

Shipping on footwear is a flat $10. 

Orders which include fragile items (e.g. candles, diffusers, fragrance) will incur an additional $10 fragile shipping rate. 

Items are delivered through New Zealand Courier Post and they will require a signature on delivery. Please note over night shipping may not be available to some rural delivery addresses in New Zealand. Orders will need to be received by 3 pm on a working day to be sent overnight. Orders received on a Friday will arrive on a Monday unless Saturday delivery has been paid for (only available for main centres).

Tracking on your parcel will automatically be emailed to you when our courier picks up your order.

*While we trust New Zealand Courier Post will deliver on time as above we cannot be held responsible for courier delays do to events such as weather or other unforeseen delays. We do not provide refunds based on the late arrival of parcel.

A shipping charge of $6.50 will apply if loyalty vouchers are used to cover 100% of a payment. 

 

Dunedin - Local Delivery 


We are happy to now offer same day delivery for select areas of Dunedin through Pedals Couriers.

Monday through Friday, Pedals' team of e-bike couriers provides this service between St Clair Esplanade, through the CDB, to North East Valley, and up into ridge-line suburbs. This mainly includes the postcodes 9016 and 9012. 

Same-Day deliveries are available for booking from 8:00am until 3:00pm.

The below map shows eligible deliver ares, seen highlighted below:

For further information on delivery areas please see here

 

Australia

FREE to Australia for purchases over $500. Anything under $500 there is a $25 charge. Items such as footwear, hand bags, umbrellas and other heavy or bulky items may require an extra charge. We may contact you after your order is placed to advise on any additional charges. 

Please allow up to 6 days for delivery.

Tracking on your parcel will automatically be emailed to you when our courier picks up your order.

Please note we are unable to ship the following items to Australia: Candles, diffusers & perfume. 

 

Rest of World…..

FREE for purchases over $500. Anything under $500 there is a $50 charge. We will contact you my email and request it be paid before your item is shipped if it is not paid. Please allow up to 6 days for delivery.

Please note bulky or heavy items may incur an additional shipping fee even if the purchase is over $500. We will contact via email in this case with a quote. 

 All international shipping is processed through New Zealand Post Track and Trace. This will take between 5-10 days to be delivered. This time frame does not allow for customs clearance, which can vary between countries. 

All customs fees, duties and local taxes are the responsibility of the purchaser. We accept no responsibility for additional costs that may be charged when the item enters the country.  Your local customs office should be able to provide you with an estimate of cost.

 

 You will receive email notification once we have received your order. As soon as funds are cleared we will process your order – and you will receive a sweet package in the mail…!

-Purchases made on the weekend or a New Zealand public holiday will not be processed until the next working day.  

-Please note we are unable to deliver to P.O Box numbers.

-RURAL N.Z DELIVERIES - We can deliver to New Zealand rural addresses.

-Some super heavy/bulky items may incur an additional charge. We can not send candles in glass containers internationally. 

 

We reserve the right to change our shipping policy/pricing at any time. 

Please send us a email if you require any further information shop@bellebird.co.nz